Services
Maintenance & Support
Launch is the beginning. We keep your web and mobile products secure, fast and up to date, and ship improvements on a predictable rhythm.
What you get
How we help with maintenance & support
Ongoing updates, security patches, performance tuning and a team that answers when something breaks — so your product keeps working while you grow.
- 01
Stay secure and up to date
Dependency upgrades, security patches, SSL and backup checks handled proactively instead of after an incident.
- 02
Know when something is wrong first
Uptime and error monitoring with alerting, so issues are spotted and fixed before your customers report them.
- 03
Keep improving without hiring
A reserved block of engineering time each month for new features, tweaks and performance work.
Deliverables
What a typical engagement includes
- Codebase and infrastructure health check
- Dependency and security updates
- Uptime, error and performance monitoring
- Backups and recovery testing
- Bug fixes with agreed response times
- Monthly feature and improvement hours
- Monthly status report
Typical stack
- Sentry
- Vercel
- AWS
- Cloudflare
- GitHub Actions
- Uptime monitoring
We recommend tools based on your team, budget and long-term maintenance — not on what is fashionable.
FAQ
Maintenance & support: your questions
Can you support an app you did not build?
Yes. We start with a short audit of the code and infrastructure, document what we find, and then take over maintenance.
How are support requests handled?
Through a shared channel and ticket board with agreed response times. Critical issues are prioritised immediately.
Is there a long-term contract?
Plans are monthly. You can scale hours up or down as your roadmap changes.
Other services
Have a project in mind? Let’s talk.
Tell us what you are trying to achieve. You will hear back within one business day with honest advice on how to approach it — whether or not we are the right fit.
or email contact@reaisol.com · call +91 86887 15231